Does range increase if you do less than max speed? I have venue 7 miles from home, then move around venue and was concerned about making it back home. I’m quite happy in 10-15mph range.

Dear customer,

Thank you for reaching out. It is true that range will be affected by several factors, one of which is the speed that you are travelling at.

7 to 15 miles range is easy for the Touring.

Hope this helps!

(Emove touring) I see that the optional thumb throttle is only for the Cruiser. Will there be one for the touring, or is there one out there that you would suggest?

Dear customer,

The thumb throttle option is available on the Touring: https://www.voromotors.com/collections/emove-touring-accessories/products/thumb-throttle-accelerator-with-lcd-display-bundle-kit-for-emove-touring

Hope this helps.

(EMove Crusier) Is it better to let your battery totally discharge before charging or does it matter?

Dear customer, 

Based on the answers directly from the battery manufacturer, it should not matter. This is just a practice that people do to keep their batteries lifespan longer.

Hope this helps

(E Move Touring) Do you or another company have a charger that automatically stops charging once the battery is full or around 97%?

Dear customer,

We do not have that type of charger. However, this type of voltage cut off switch can be found on Amazon or any hardware stores.

Feel free to let me know if you require any further assistance.

Hi this scooter has rain proctection like ip64?

Dear customer,

This is not like the Cruiser. However, we have seen lots of riders survive in the rain with the EMOVE Touring - We do not encourage riders to ride electric scooters in the rain. 

When I view the scooter, it shows that there are additional options for a kickstand for $25 more, a drum brake for $35 more, and an inner tube for $18 more. If I don’t select them, will my scooter not have a kickstand or brakes?

Dear customer,

Thank you for the question. The EMOVE Touring comes with kickstand, drum brake and the inner tube installed. These are just additional spare parts that most riders purchase to save on shipping fees and have a spare in hand in case they require.

Hope this helps.

Based on what I’m currently seeing, it appears that the scooter does not come with brakes or a kickstand standard, and they are instead add-ons. Kickstand is understandable, as the scooter folds for carry, but does the standard scooter not come with a braking system of any kind?

Hi Niko,

Sorry for the confusion. The EMOVE Touring does come with a kickstand and brakes by default.

Hope this clarifies.

Is the Touring waterproof rated like the Cruiser? I live in Chicago, I need something that can withstand sudden bursts of weather.

Dear customer, 

It is not as waterproof as the Cruiser. Usage under light rain is fine.

I will suggest avoid riding under snow and heavy rain.

Hope this helps.

difference between Etouring and mini 4 pro?

Hi Gareth,

Thank you for your question. I have list it out in numbered format for easier reference

1. SUSPENSIONS: Front double spring suspension and rear suspension, you cannot find that in the mini 4
2. Touring only comes in 48V 500W power option: More power, more torque. Suitable for American riders.
3. Deck height from ground is more elevated, this allows you to travel through puddles without being afraid that your deck might get water ingress problems.
4. Deck is straight and not slanted downwards, on the mini 4, the deck is pointing downwards towards the front. 

Hope this helps.

- What is the battery life cycle? - Does it come with the seat included?

Dear customer,

This is a difficult question, as there are no fixed battery life cycles. Manufacturers that provides such data are usually inaccurate data.

Calculating the life-cycle of a battery based only on its allowable charge rate and discharge rate is unrealistic. The life-cycle of a battery depends not only on its charge levels, but its chemistry, environmental factors (e.g. temperature, ageing, etc), whether the battery is over-charged or under-charged, and how it is loaded (e.g. are there regular high-current pulses or a steady load), designs, abuse of the battery, uncontrolled operating conditions and so on.

Seat is sold separately.

Hope this helps.

Does this scooter have cruise control?

Dear customer,

Yes it does.

1. If I order now do I get the new edition of emove touring with double front suspension? 2. How long is the shipping to brooklyn?

Dear customer, 

Answered your questions in numbered format.

1. Yes, we will only be shipping the new version of Touring from now. Our website is going through an update to get all the photos up!
2. Normally, shipping to NY is between 2-3 working days only.

Hope this helps.

Is there a way to change the display to mph instead of kilometers on the emove touring?

Hi Jeff, 

Yes, you can change in between kmh and mph

Simply go to P4 settings, change it to (1) to display mph. 

Here is the guide: https://www.voromotors.com/blogs/news/ever-wonder-what-does-p0-p9-stands-for

Hope this helps.

On this Etouring scooter how do I turn on the lights?

Dear Customer, 

For the front light, simply press the "power button" located right beside the charging port to switch on the front lights. 
Your charging port is covered by a black dust cap.

Hope this helps.