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    VORO MOTORS
    • Electric Scooters
    • Parts & Accessories
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    • FAQ
    • EMOVE Electric Scooters
    • EMOVE Cruiser
    • EMOVE Touring
    • EMOVE RoadRunner
    • EMOVE RoadRunner Tronic
    • EMOVE Roadster
    • Kaabo Electric Scooters
    • Wolf King GT
    • Mantis King GT
    • Wolf Warrior X GT
    • Mantis Pro SE
    • Dualtron Electric Scooters
    • X Limited
    • Storm Limited
    • Thunder 2
    • Storm
    • Thunder
    • Victor Luxury
    • Ultra 2
    • Achilleus
    • Categories
    • Seated E-Scooters
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    • EMOVE
    • Emove Cruiser
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    • Kaabo
    • Wolf King GT
    • Wolf King
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    • Mantis King GT
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    Meet our lovely team!

    • Meet our lovely team!

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    About Shipping Protection

    With Shipping Protection by Extend*, your packages are protected from loss, theft and damage until they're safely in your hands. If you guard your purchase with Shipping Protection, Extend will replace it. If something happens, you can submit a claim online and get your replacement scooter with no additional costs.

    • Lost Packages: If your product never arrives, Extend will replace it.
    • Damaged Packages: If your product is dented, broken, cracked or torn during shipping, Extend will replace it.
    • Stolen Packages: If your product is stolen, Extend will replace it.

    Restrictions: Limited to customers residing in the United States and Puerto Rico. Not all items are eligible for coverage.

    *Extend is an industry-recognized partner offering long-term plans (can add 1-3 years of product protection to eligible products). More info here.

    How Shipping Protection by Extend Works

    Step 1: Add Shipping Protection to Cart

    Add your desired product to the cart. In your cart, you can view the cost for the plan and add Shipping Protection by Extend.

    Step 2: Complete Checkout

    Complete checkout. Your total will include the protection plan with a Quote ID.

    After purchasing Shipping Protection, you'll receive an email confirmation from Extend.

    Step 3: Making a Claim

    If your package is lost, stolen or damaged during shipping, you can easily file a claim online with Kaley, Extend's 24/7 virtual claims assistant.

    If you've purchased Shipping Protection and need to file a claim, click the button below.

    File a Shipping Protection Claim with Extend

    Step 4: Replacing Your Product

    If your claim is valid, you will receive a virtual gift card to order a replacement product at no additional cost.

    In some cases, Extend will ship the replacement product directly to you. After purchase, there are no deductibles. Extend will cover shipping costs and will not request a deductible to complete the claim.

    If you want more details on how the Shipping Protection Plans work, read the shopper's guide with FAQs and more info here.

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    Why Choose Voro Motors

    Outstanding Customer Service

    Our entire team is dedicated to assist you continuously with all your scooter needs. We want to ensure that you have a positive experience with Voro Motors and enjoy your scooter rides worry-free! You can find our contact information here.

    Fast and Free Shipping

    Our Los Angeles, CA location is always stocked with electric scooters which makes shipping & handling fast and secure. Delivery usually takes between 2 to 5 business days.

    Easy Financing & Product Protection

    We offer amazing financing solutions like Affirm*, Shoppay and Katapult to provide incredible low monthly payments (US Only), easy application process and even easier approval.

    *Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders.

    Repairs & Servicing

    Servicing and maintenance for electronics and vehicles can be a pain. That's why riders choose to let us do it for them. Send your scooter to our LA, NYC, or HI location for trained technicians to address repairs and replacements needed!

    Post Purchase Partners

    We partner with companies like Extend to ensure your order arrives to your doorstep as smoothly and as soon as possible

    Read More About Us on Google Reviews

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    Contact Us

    VORO (LA)
    14350 Arminta St, Panorama City, CA 91402
    Open Daily (9am - 6pm)
    VORO (LA) +1 323-922-3329

    VORO (NYC)
    148 39th Street,  Building 19 (Industry City), Suite B320 (Level 3, Unit 20). Brooklyn, NY 11232
    [See How To Get Here]
    Open Daily (9.30am - 6.30pm)
    VORO (NYC) +1 929-999-5851

    VORO (HI)
    1030 Opule St Unit #3, Kapolei, HI 96707
    Open Daily (9:30 am - 5:30 pm)
    VORO (HI) +1 808-400-8883


    support@voromotors.com

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