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    VORO MOTORS
    • Electric Scooters
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    • EMOVE Electric Scooters
    • EMOVE Cruiser
    • EMOVE Touring
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    • Kaabo Electric Scooters
    • Wolf King GT
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    • Wolf Warrior X GT
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    • X Limited
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    • Thunder 2
    • Storm
    • Thunder
    • Victor Luxury
    • Ultra 2
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    • Categories
    • Seated E-Scooters
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    • EMOVE
    • Emove Cruiser
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    • Kaabo
    • Wolf King GT
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    Meet our lovely team!

    • Meet our lovely team!

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    Electric Scooter Servicing

    Let us help you with the most painful process of owning an electric scooter.

    Servicing Fees Breakdown

    Servicing and maintenance for electronics and vehicles can be a pain. That's why some riders choose to let us do it for them.

    Unfortunately, we are not located in every major city so in order for us to perform this on your behalf, there is a need to send your scooter back to us. While shipping fees are expensive (due to the fact that it is heavy and contains battery components), we try to keep our labor fees as low as possible in order to still provide this as an affordable and viable option for you. Our labor fees are charged based on the type of repair needed.Please see our servicing menu bellow to get your vehicle the attention of a trained technician to address the repairs and replacements needed.

    • Important Terms:
    • Do note that the estimated time and price may differ slightly across the various models and the condition of the scooter itself. The prices and time shown are based on a normally maintained vehicle with no other complications which may cost more time and effort to repair/replace parts.
    • Prices DO NOT include any components which may require replacement.
    • All prices are shown in USD and do not include any tax if applicable.

    All servicing requests will take about 1-2 weeks inclusive of shipping times (excluding any unforeseen circumstances and delays), so do be prepared to be without your scooter for this time frame.

    Service Menu

    Replace Full Stem
    (includes all components)

    Emove - 2 hours - $250
    Kaabo - 3 hours - $375
    Dualtron - 4 hours - $500

    Compulsory Pre-Repair Inspections & Post-Repair
    Quality Check*

    All Models - 30 min - $37.50

    Shipping Fees (Back & Forth)

    About $120 - $300
    (Price depends on model & address)

    Tire Changing

    Emove - 1 hour - $75.00
    Kaabo - 1 hour - $75.00
    Dualtron - 2 hour - $150.00

    Replace Brake Pads

    Emove - 45 min - $56.25
    Kaabo - 45 min - $56.25
    Dualtron - 1 hour - $75.00

    Brake Tuning

    Emove - 30 min - $37.50
    Kaabo - 45 min - $56.25
    Dualtron - 1 hour - $75.00

    Replace LCD Display

    Emove - 30 min - $37.50
    Kaabo - 45 min - $56.25
    Dualtron - 45 min - $56.25

    Replace Brake Calipers
    (Front & Back)

    Emove - 30 min - $37.50
    Kaabo - 1 hour - $56.25
    Dualtron - 45 min - $56.25

    Tightening of Stem

    Emove - 30 min - $37.50
    Kaabo - 45 min - $56.25
    Dualtron - 45 min - $56.25

    Replace Controller

    Emove - 45 min - $56.25
    Kaabo - 1 hour - $75.00
    Dualtron - 1.5 hours - $112.50

    Replace Motor

    Emove - 45 min - $56.25
    Kaabo - 1 hour - $75.00
    Dualtron - 1.5 hours - $112.50

    Replace Horn/Light Buttons

    Emove - 30 min - $37.50
    Kaabo - 30 min - $37.50
    Dualtron - 1 hour - $75.00

    Replace Voltmeter

    Emove - 1 hour - $75.00

    Install Twist/Thumb Throttle

    Emove - 45 min - $56.25

    Replace Stem Upper Base

    All Models - 90 min - $112.50

    How to Estimate Servicing Fees

    Here's a sample breakdown of our servicing fees:

    • Shipping of scooter (inbound/outbound labels will be provided for returning the unit to our headquarters) | $120 USD
    • Compulsory pre-repair inspection & post-repair quality check* | $37.50 USD
    • Service: replace brake calipers
      • Brake calipers | $35 USD
      • Service fee for caliper replacement | $75 USD

    Estimated charges: $120 + $37.50 + $75 + $35 = $267.50 (excluding tax)

    *If you received your scooter(s) less than 30 days prior to service, the compulsory pre-repair inspection & post-repair quality check fee is waived.

    How to Apply for Servicing

    1. Connect with us on live chat/email. Provide us a description of the issue and parts which require replacing and/or repairs.
    2. Our servicing team will check on the availability of parts, labor and estimate shipping (and provide the return label).
    3. Package your scooter up well and ship it back to us for servicing. That's it!

    Want help calculating our servicing fees?  Please reach out to our  live chat  or email support@voromotors.com and we'll walk you through it.

    Servicing Restrictions & Conditions

    In order to best serve all of our customers and maintain order in our servicing center, here are our restrictions and conditions.

    • After service has been completed, we will notify you that your electric scooter is ready. We request that you pick-up and make payment for any products used and services performed in a timely manner.
    • As a courtesy, we allow customers to keep their electric scooter at our facility for up to 30 days at no cost.
    • If you have not claimed your electric scooter after 30 days, your service fee will increase by $20 USD per day (daily storage fee) until it has been claimed.
    • If you have not claimed your electric scooter or responded to our team in over 45 days, VORO reserves the right to claim ownership of the electric scooter.

    Want To Do It Yourself Instead?

    With our library of extensive guides and vast variety of spare parts, you can do servicing on your own easily too.

    Shop Spare Parts
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    Why Choose Voro Motors

    Outstanding Customer Service

    Our entire team is dedicated to assist you continuously with all your scooter needs. We want to ensure that you have a positive experience with Voro Motors and enjoy your scooter rides worry-free! You can find our contact information here.

    Fast and Free Shipping

    Our Los Angeles, CA location is always stocked with electric scooters which makes shipping & handling fast and secure. Delivery usually takes between 2 to 5 business days.

    Easy Financing & Product Protection

    We offer amazing financing solutions like Affirm*, Shoppay and Katapult to provide incredible low monthly payments (US Only), easy application process and even easier approval.

    *Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders.

    Repairs & Servicing

    Servicing and maintenance for electronics and vehicles can be a pain. That's why riders choose to let us do it for them. Send your scooter to our LA, NYC, or HI location for trained technicians to address repairs and replacements needed!

    Post Purchase Partners

    We partner with companies like Extend to ensure your order arrives arrives to your doorstep as smoothly and as soon as possible

    Read More About Us on Google Reviews

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    VORO (LA)
    14350 Arminta St, Panorama City, CA 91402
    Open Daily (9am - 6pm)
    VORO (LA) +1 323-922-3329

    VORO (NYC)
    148 39th Street,  Building 19 (Industry City), Suite B320 (Level 3, Unit 20). Brooklyn, NY 11232
    [See How To Get Here]
    Open Daily (9.30am - 6.30pm)
    VORO (NYC) +1 929-999-5851

    VORO (HI)
    1030 Opule St Unit #3, Kapolei, HI 96707
    Open Daily (9:30 am - 5:30 pm)
    VORO (HI) +1 808-400-8883


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