You've come to the right place! Here are FAQs and a ton of tutorials for maintaining your Cruiser long-term. You'll also find scooter upgrade tutorials for replacing the handlebars, swapping throttles, and more.
If you are unsure about the issue or cannot find a suitable guide, reach out to our 24/7 live chat for assistance.
Click on each tab to expand & view each tutorial
At VoroMotors, we're constantly improving our scooters, and the EMOVE RoadRunner is a prime example. In this video, we walk you through how the prototype evolved into the first batch, and what we improved for the second batch of RoadRunner scooters (current model). You'll also see the RoadRunner in action in our braking and riding performance tests.
In your email and video, try to be as descriptive as possible to prevent unnecessary back and forth communication and to help our team be more precise when diagnosing the issue for you.
For example, if you are hearing a weird sound coming out of the tires, the video should consist of the "sound" that is being experienced. In your email, you should also include your order ID (Eg. #VORO1111) and modelso that we can acquire details of your order as quickly as possible.
Our technical team normally responds within 24-48 hours, excluding weekends. We do try our best to assist you in every way possible and seek your kind understanding on this.
Still not sure what you're looking for or where to go? No problem! We can guide you through it with one of our many customer support options. We're here for you pre-purchase, post-purchase, and for the long run!