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About Route

Route is a company that provides simple package tracking and order protection service
at a small and reasonable cost.

Lost, stolen and damaged packages happen, and when they do, you are protected by Route's automated support that’s powered by machine learning and backed by an insurance policy.

Step 1:

Add your desired product to cart. You should not see the Route option at this stage.

Step 2:

Fill up your shipping address and other relevant information to checkout.

Step 3:

At this stage, right above the "Continue to payment" button, you should see that the route option has been auto-enabled. You can uncheck it if you do not wish to have Route's coverage protection.

To read the guide on filing a claim, you can follow this link here.

To go straight to file a claim, you can access the claims page here.