Your Cart is Empty
All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return. (Does not include Clearance Electric Scooters) Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. Other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page. Clearance scooters do not come with warranty and are non-warrantable.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. View our detailed Financing page for more information on our partners.
Step 1
You can preview all financing options and estimated rates for easy, automatic payments on individual product pages. If you are buying multiple products, you can apply for financing at checkout to view rates for everything in your cart.
The rates depend on how quickly you’d like to repay the loan. All of our financing options offer plans for equal payments over 3 to 18 months.
Step 2
At checkout, select which financing provider you would like to use.
If you have an existing account with that provider, you will be directed to login. If you do not have an account, you will be prompted to complete a brief application.
Step 3
If approved, select the payment option that works best for your budget. You can view APR rates, repayment schedule, and finalize your loan using the secure checkout.
Quick and transparent service
I got my scooter as refurbished at NYC location. I was so disappointed that my scooter had a trouble after 5 month of my purchase. I only rode for my 3 day commute and never rode in the rain...
I emailed to Voro Motors right away and their response was amazing! Their replies were always prompt and they answered to the details so it was very helpful! They told me refurbished scooter comes with 6 month warranty, so after they determined my motor and controller were causing the trouble (by me sending a video), they shipped me the replacement parts very quickly. They emailed me the YouTube links of how to change the motor and controller, so it was very straightforward for my husband to change them for me (since I am not so mechanic!). I still recommend to take some pictures before you take out all the wires though! Now my scooter is back on running and I enjoy my smooth ride :)
I also extended my warranty and they made sure I was able to do it through the link. I am so happy that I chose Voro Motors because of the excellent customer service and the great scooter of course!
Five star costumer service ⭐️⭐️⭐️⭐️⭐️
Awesome response,, ordered parts and received within 8 days,,, I live in New Zealand, thankyou
Quick and transparent service
I got my scooter as refurbished at NYC location. I was so disappointed that my scooter had a trouble after 5 month of my purchase. I only rode for my 3 day commute and never rode in the rain...
I emailed to Voro Motors right away and their response was amazing! Their replies were always prompt and they answered to the details so it was very helpful! They told me refurbished scooter comes with 6 month warranty, so after they determined my motor and controller were causing the trouble (by me sending a video), they shipped me the replacement parts very quickly. They emailed me the YouTube links of how to change the motor and controller, so it was very straightforward for my husband to change them for me (since I am not so mechanic!). I still recommend to take some pictures before you take out all the wires though! Now my scooter is back on running and I enjoy my smooth ride :)
I also extended my warranty and they made sure I was able to do it through the link. I am so happy that I chose Voro Motors because of the excellent customer service and the great scooter of course!
Five star costumer service ⭐️⭐️⭐️⭐️⭐️
Awesome response,, ordered parts and received within 8 days,,, I live in New Zealand, thankyou
