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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
As always the Emove cruiser is superior on parts and design.
B
Brandon Vargas
XTech Semi-Hydraulic Brake Lever for Cruiser
I
Iralia Figueroa
I can't rate it yet
I haven't received my order yet.
A
Aaron Pacheco
Voltmeter with key lock
Easy to install
I
Iryna Tomenko
XTech Semi-Hydraulic Brake Lever for Cruiser
C
Cairon Charles
Fits like a glove.
H
H.T.
You dont got what i need i stock 3 timess.
I need. New. Brake handles.
C
Caleb Brathwaite
Good quality
Easy to install. Fast delivery
J
Joshua B.
Had to replace some switches
Had to replace some switches from a tumble I took. I got the parts quick, watched the YouTube tutorials on how to do the repairs, made the repairs quicker than I expected. I love my emove cruiser and am so happy I repaired it, instead of putting it off. Thanks Voro!
R
Robert D.
Incredible company ! By far
Incredible company ! By far the best customer service.
