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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Got my G.T. 1st pre order batch last October. I just bought brake pads and the suspension components to have on hand when ready to replace. (May I stress “when Ready”. Not sure how many miles on her as I write this review, but it’s peace of mind having them for when they do go.
J
James Neff
Decent for street rides, but they could be a little more durable.
The stock bushings on my Kaabo Wolf King GT Pro started to crumble after ~1,500 miles on the odometer, so I finally had to replace them.
What ends up happening is that the washers that go between the suspension bracket and the bushings have a lot of lateral play over time, eventually digging into the bushings and slicing them up. A temporary fix that I added when I replaced mine was using superglue to fuse the washers and the bushings together in order to prevent the lateral play from occurring.
I do not believe that the bushings themselves are weak, because the Kaabo Wolf Warrior X uses the same materials, but none have been reported to have crumbled on anyone yet. The springs are most likely at fault, since their inner diameter is so large and they do not sit flush with the bushings. Kaabo should consider offering future 11” frame models with thicker compression springs that are similar to the ones on the Wolf Warrior X.
