All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
This is a replacement locking latch for Kaabo Wolf Warrior 11, Wolf King, Wolf Warrior GT and Wolf King GT electric scooters.
About 350+ miles on Wolf King GT, I came home and realized that the red Locking latch was missingl… it was factory install still… I called Voro the next day and they sent me a replacement priority shipping so rapidly… for FREE…. I threadlocked the heck out of this one and it is not going anywhere soon… but this speaks to the caliber of this outstanding Customer Service…. Thank you
About 350+ miles on Wolf King GT, I came home and realized that the red Locking latch was missingl… it was factory install still… I called Voro the next day and they sent me a replacement priority shipping so rapidly… for FREE…. I threadlocked the heck out of this one and it is not going anywhere soon… but this speaks to the caliber of this outstanding Customer Service…. Thank you