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    VORO MOTORS
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    Meet our lovely team!

    • Meet our lovely team!

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    IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
    View all listings

    Help Desk Specialist (Remote) APPLY NOW

    Remote
    1099 Contractor

    Key Requirements:

    • Passionate about technology and electric scooters
    • Mechanically inclined
    • Strong troubleshooting skills in electronic products, with a passion for problem solving and investigation.
    • Ability to maneuver through tricky situations by being patient, understanding and empathetic
    • Ability to deliver a professional and smooth customer experience
    • Fluent verbal and written communication skills
    • Ability to thrive and learn quickly in a lively work environment
    • Responsible and disciplined to work efficiently alone and as a team.
    • Prior experience in customer service or other similar job roles.

    Your role:

    • Responding to phone, chat and email support-related inquiries while delivering excellent customer service and managing customers’ expectations.
    • Understanding, investigating, and troubleshooting technical product-related issues
    • Provide feedback and follow up with solutions to customers that result in complete customer satisfaction.

    Your job as a Help Desk Specialist is to conduct both outbound follow-up calls and inbound phone calls, as well as responding to customers’ after-sales support-related inquiries through live chat and emails. By being tech-savvy, productive, having strong people skills and a problem-solving mindset, you will be able to learn new skills quickly and be part of the leading personal electric vehicle company in the United States that is rapidly growing and constantly striving to improve.

    Additional Requirements:

    • Willingness to learn and improve yourself.
    • Have a professional, calm, and positive attitude.
    • Be a good listener, approachable and empathetic.
    • A good team player that is eager to help others.
    • People person

    Benefits:

    • Competitive salary
    • Be part of socially conscious and community-oriented company
    • Dynamic, stimulating and open environment with opportunity for personal development.

    Job Type: 1099


    |||Remote|||||||||fK3gQG-2vSO_z8J7|||CONTRACTOR|||USD|||HOUR|||single||||||||||||false

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    Why Choose Voro Motors

    Outstanding Customer Service

    Our entire team is dedicated to assist you continuously with all your scooter needs. We want to ensure that you have a positive experience with Voro Motors and enjoy your scooter rides worry-free! You can find our contact information here.

    Fast and Free Shipping

    Our Los Angeles, CA location is always stocked with electric scooters which makes shipping & handling fast and secure. Delivery usually takes between 2 to 5 business days.

    Easy Financing & Product Protection

    We offer amazing financing solutions like Affirm*, Shoppay and Katapult to provide incredible low monthly payments (US Only), easy application process and even easier approval.

    *Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders.

    Repairs & Servicing

    Servicing and maintenance for electronics and vehicles can be a pain. That's why riders choose to let us do it for them. Send your scooter to our LA, NYC, or HI location for trained technicians to address repairs and replacements needed!

    Post Purchase Partners

    We partner with companies like Extend to ensure your order arrives arrives to your doorstep as smoothly and as soon as possible

    Read More About Us on Google Reviews

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    Contact Us

    VORO (LA)
    14350 Arminta St, Panorama City, CA 91402
    Open Daily (9am - 6pm)
    VORO (LA) +1 323-922-3329

    VORO (NYC)
    148 39th Street,  Building 19 (Industry City), Suite B320 (Level 3, Unit 20). Brooklyn, NY 11232
    [See How To Get Here]
    Open Daily (9.30am - 6.30pm)
    VORO (NYC) +1 929-999-5851

    VORO (HI)
    1030 Opule St Unit #3, Kapolei, HI 96707
    Open Daily (9:30 am - 5:30 pm)
    VORO (HI) +1 808-400-8883


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