Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
FAST & FREE SHIPPING
24/7 CUSTOMER SUPPORT
1 YEAR WARRANTY
Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Unfortunately I have to return the charger because it is the wrong one. Can you please let me know how I go about returning the charger and getting a refund. It has nothing to do with you as a company actually we have used your services before in the past and everything was great. The three times my husband used your company it was a great experience. And I appreciate you gor following up on this recent purchase.
Unfortunately I do have to return the battery. If there is any fee I understand I am willing to pay it. I am just not sure how to go about returning the charger.
You can reach me via cell phone @
[****] or here on my email thank you so much for your patience and understanding.
Respectfully Yours,
Melissa Polito
Thank you so much for your continued support and kind words, we truly appreciate loyal customers like you!
Regarding the charger: As per our policy, spare parts and accessories, including charger are not eligible for return after purchase unless they were damaged during shipping. That said, we're still here to help and would be happy to look into possible solutions or offer assistance in finding the right charger for your needs.
Please reach out to our support team with your order details, and we'll do our best to assist you further.
Thanks again for understanding and for being a valued part of the Voro Motors family!
J
Jerryl Wilson
Excited
I love the energy of store staff was very helpful. Between the staff and the Ev community this makes my experience wonderful
C
Charles King
It's ok it works good
J
Jassen bodon
I'm actually trying to return it
I'm ready to return it but you make it very difficult to do that on the website can you help me process this return?
