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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
Star-Union Front Headlight for the EMOVE Cruiser and EMOVE Touring
The headlight is working fine
Thanks for replacing (free of charge) the damaged headlight that came with the scooter. Much appreciated!
Anytime I had a problem I called or message them and they dealt with it right away and helped me out until my situation was finalized and I was happy thank you very much I appreciate everything that they do for me.
Got my Emove Touring and noticed the front headlight housing was cracked. Contacted Customer Service, they responded within an hour and immediately sent out a new replacement which was super easy to install using their easy to follow directions. Great Customer Service!
Headlight works as expected, but in truth it isn't the best one out-there.
The headlight is working fine
Thanks for replacing (free of charge) the damaged headlight that came with the scooter. Much appreciated!
Anytime I had a problem I called or message them and they dealt with it right away and helped me out until my situation was finalized and I was happy thank you very much I appreciate everything that they do for me.
Got my Emove Touring and noticed the front headlight housing was cracked. Contacted Customer Service, they responded within an hour and immediately sent out a new replacement which was super easy to install using their easy to follow directions. Great Customer Service!
Headlight works as expected, but in truth it isn't the best one out-there.
