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Commonly Asked Questions
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
All orders are processed and shipped out within 1-2 business days from the purchase date. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Customer Reviews
Based on 2 reviews
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(1)
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Please Read before Purchasing. (Not 100% compatible) ![User picture]()
I bought a Cruiser in December 2021 and wrecked after hitting a deep pothole in November 2022. Ended up bending my rim so there was extreme wobble. Found this replacement, and as you can see in the attached photo, the inset for the brake rotor that was present on the old rim (Left Side) is not there on this product (Right Side), meaning that it is not compatible with my cruiser. I contacted Voro and apparently they have new spacers that they can help you find, although those are not specified in this listing. So before you order, check and see if you have the inset in your front wheel for the brake rotor to sit into, and if you do, contact Voro and I hope they will help you out with the new spacers that you need. I ended up machining the inset which makes this new rim work fine with my old spacers, but that is risky and could lead you to damage a brand new rim, so I would not recommend doing this.
R
Staff was very helpful, thanks for being open on Sunday !!!
I needed a 10” hub for my cruiser and Voromotors made it happen!!!
Customer Reviews
Based on 2 reviews
50%
(1)
50%
(1)
0%
(0)
0%
(0)
0%
(0)
W
Please Read before Purchasing. (Not 100% compatible) ![User picture]()
I bought a Cruiser in December 2021 and wrecked after hitting a deep pothole in November 2022. Ended up bending my rim so there was extreme wobble. Found this replacement, and as you can see in the attached photo, the inset for the brake rotor that was present on the old rim (Left Side) is not there on this product (Right Side), meaning that it is not compatible with my cruiser. I contacted Voro and apparently they have new spacers that they can help you find, although those are not specified in this listing. So before you order, check and see if you have the inset in your front wheel for the brake rotor to sit into, and if you do, contact Voro and I hope they will help you out with the new spacers that you need. I ended up machining the inset which makes this new rim work fine with my old spacers, but that is risky and could lead you to damage a brand new rim, so I would not recommend doing this.
R
Staff was very helpful, thanks for being open on Sunday !!!
I needed a 10” hub for my cruiser and Voromotors made it happen!!!
