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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
52V 30.5Ah Battery for the EMOVE Cruiser Electric ScooterOriginal LG Battery Pack for EMOVE Cruiser Electric Scooter
52V 30.5Ah Battery for the EMOVE Cruiser Electric Scooter
The Battery came and looked liked it had been kicked the 450 miles to my apartment LOL. Voro Motors said they would replace the battery; however, the product was tuff enough to take the abuse, save a few superficial tares to its exterior, and preforms as well as the original. It is currently in a box I made for it to attach to the seat post--I also made--and now my little mule can make it anywhere in the Sacramento Valley and back home with plenty of charge to spare. Thanks guys :)
Hi Michael,
Thank you for that kind review.
It is always unfortunate if and when there is shipping damage in transit, but we try to be as even-handed and helpful as possible in situations just like this.
We are glad you are back to scooting with ease!
Feel free to reach back out with any further questions or concerns. We are always happy to help.
52V 30.5Ah Battery for the EMOVE Cruiser Electric Scooter
The Battery came and looked liked it had been kicked the 450 miles to my apartment LOL. Voro Motors said they would replace the battery; however, the product was tuff enough to take the abuse, save a few superficial tares to its exterior, and preforms as well as the original. It is currently in a box I made for it to attach to the seat post--I also made--and now my little mule can make it anywhere in the Sacramento Valley and back home with plenty of charge to spare. Thanks guys :)
Hi Michael,
Thank you for that kind review.
It is always unfortunate if and when there is shipping damage in transit, but we try to be as even-handed and helpful as possible in situations just like this.
We are glad you are back to scooting with ease!
Feel free to reach back out with any further questions or concerns. We are always happy to help.
