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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
Suitable for EMOVE Cruiser Electric Scooter
Very good timing. Works well.
This is by far the best costumer service in every single way, it goes beyond every expectation. It took a while to have my baby back on the streets but it was due to some other eventualities, this company does know that costumers are the most important thing in a business. Congratulations.
Received promptly and worked well. Customer service easy to work with and very responsive.
I'm on my 4th carger. They keep breaking, and they aren't covered under warranty. I'm beyond pissed. This review likely won't get published, because Voro censors bad reviews.
Cheap and good.
Very good timing. Works well.
This is by far the best costumer service in every single way, it goes beyond every expectation. It took a while to have my baby back on the streets but it was due to some other eventualities, this company does know that costumers are the most important thing in a business. Congratulations.
Received promptly and worked well. Customer service easy to work with and very responsive.
I'm on my 4th carger. They keep breaking, and they aren't covered under warranty. I'm beyond pissed. This review likely won't get published, because Voro censors bad reviews.
Cheap and good.
