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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
I bought Roadrunner Pro and spare parts from Voro Motors. So far so good. Customer service is ready to support any issues. I would use the live support first and have screenshots ready of receipts and items for better understanding of any issues to your order. Over all, I've had a good experience with Voro Motors and I love my Roadrunner Pro!
m
mike
Look great
M
Maurice Aguilar
Great tire
I used these tires on my roadrunner v2. I can’t use the stock fender with these on, but these tires feel more sturdy. I think it mite be more puncture resistant than the tires that comes with the v2
E
Elijah
Ordered 2 tires and only received 1 they took 2 weeks and 4 days to ship me 1 tire just keep that in mind
