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FAST & FREE SHIPPING
24/7 CUSTOMER SUPPORT
1 YEAR WARRANTY
Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
What a great company. I love my roadrunner pro I write as many times as I can today. it’s fast and quick and agile, and everywhere I go people ask what is that. It looks hard black. I love it wheels the speed. I must buy. I suggest that if you don’t have one, go out and get one. Look forward to purchasing from you again. Thanks for a great ride.
Thank you so much for the amazing review! We're thrilled to hear how much you're enjoying your Roadrunner Pro, it really is a head-turner and a blast to ride. We’re glad it’s living up to your expectations in speed, agility, and style.
Your support and recommendation mean a lot to us, and we can’t wait to help you gear up for your next ride when you're ready.
J
James Lollman
Quality Service
I have used Voro Motors twice. Once with a emove scooter that I broke going up our steep hills in Seattle. The scooter was repaired at voro motors and returned in the best condition with improved performance and reliability. The second time I used voro motors was when I upgraded my scooter level. I now have a wolf warrior and its everything that I want in ride safety. Great price and service on the phone. Its been my pleasure to recieve this quality level in product and service.
Thank you so much for taking the time to share your experience! We're thrilled to hear that both your repair and upgrade experiences with Voro Motors met your expectations. We truly appreciate your continued support and are always here if you need anything down the road. Ride safe and enjoy the journey!
