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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
Charging Port for EMOVE Cruiser
Charging Port for the EMOVE Cruiser Electric Scooter
Not much to say. The part was good and worked good.
Worked!
My Electric scooter (which I really have been enjoying) stopped charging. The scooter itself seemed fine, the battery wasn’t draining overly quickly or anything but the battery wasn’t charging when I plugged it in. I figured it was either a problem with the charging port or the power cable. Since the charging port is exposed to reasonably gnarly conditions on the underside of the scooter’s body… and the power cord never really left my house, I figured that was probably the problem. It was easy enough to change (just followed the online instruction) with one minor design change in the new part. However, it turns out my problem was the power cord! So… if you want save yourself a few days, order both parts at once. The service agent I talked to was also quite helpful.
This scooter has enough strength to get me straight up the big hill I live on! Get the handle so much easier to lift up stairs no need to fold. And the thumb throttle is a must if you are going to wear gloves.
Charging Port for the EMOVE Cruiser Electric Scooter
Not much to say. The part was good and worked good.
Worked!
My Electric scooter (which I really have been enjoying) stopped charging. The scooter itself seemed fine, the battery wasn’t draining overly quickly or anything but the battery wasn’t charging when I plugged it in. I figured it was either a problem with the charging port or the power cable. Since the charging port is exposed to reasonably gnarly conditions on the underside of the scooter’s body… and the power cord never really left my house, I figured that was probably the problem. It was easy enough to change (just followed the online instruction) with one minor design change in the new part. However, it turns out my problem was the power cord! So… if you want save yourself a few days, order both parts at once. The service agent I talked to was also quite helpful.
This scooter has enough strength to get me straight up the big hill I live on! Get the handle so much easier to lift up stairs no need to fold. And the thumb throttle is a must if you are going to wear gloves.
