All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
I have an additional 60ah to the 30ah stock. You need the fast charger trust.
C
Cory Ward
Fast charger
It’s my go to charger when on my group ride outs
T
Troy Rodgers /SWIFT
TR RR Pro experience
I honestly haven’t had a chance to set up my pro yet. just unboxed it after almost a week. but it beautiful! My experience with Voro Motors so far has been nothing but positive and they make sure to reach out to their customers to make sure everything is satisfactory and responds within a day of any questions I may have.
Can’t wait to get my pro on the road for the full RR Pro experience. so far so good! 🤙
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Christopher Camacho
Very handy
Works great. Fits perfectly in my pizza bag.
D
Dustin B
Seller Charger Description Inaccurate
Purchased the charger with needs of low 1 amp low long charging to 5amp quick. However, this charger will not go below 3.18 amps when charging. I contacted tech support to no resolve and was informed by tech support that its just how this charger works. If your needing a low amperage charger of below 3.18 for healthy charging, then this expensive charger is not for you.
Thank you for your feedback, and we’re sorry to hear the charger didn’t meet your expectations in this regard.
We’d like to clarify an important aspect of how the 60V 1–10A Variable VM Electric Scooter Supercharger functions, which may help explain what you experienced.
This charger is indeed capable of delivering as low as 1 amp, but this depends on your battery's state of charge. If your battery is already close to 90% or higher, the charger will not allow you to lower the current to 1A. This is by design, as lithium battery charging behavior limits how low the current can go when the voltage is near full.
However, if your battery is at 70% or lower, you will absolutely be able to adjust the amperage down to 1A for slow, healthy charging. This is a characteristic of how smart chargers manage current relative to voltage—not a defect or limitation of the charger, but rather a feature designed to protect your battery and optimize charging performance.
We understand that expectations can vary, and we're always here to help clarify how our products work so you can get the most out of them.
M
Michael Shambee
Fast charging
Used it once THEN MY FRAME CRACKED,voro motors you won’t get any more of my money
Hello Michael,
Your frame was replaced under warranty after you got connected with the customer service team, right?