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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
Choose between 2 options:
1. Do It Yourself - Install the new twist throttle on your own after purchase.
2. Install Before Ship - Have our team pre-install the twist throttle for you and have the existing throttle packed neatly into a box before shipping out your new Touring order. (Fees inclusive of installation of twist throttle, suitable for NEW EMOVE Touring Owners)
We believe in providing you with the best support available. Need some help installing some new parts or conducting maintenance? Check out our FAQ on each scooter model. You can also choose to chat with us live, email us, or call us.
Wherever you are located, we will do our best to find a way to ship your scooter, accessories, and spare parts to you. Read more about our shipping policies.
We understand that sometimes it is a pain to conduct repairs and maintenance on your own. This is why many of our riders choose to let us help them insetad. Find out more about our repair and maintenance services.
Works as advertised and comes pre-installed
This scooter rides unbelievably. Very smooth. The position of the throttle is in a great place. Packaging was very sturdy as well. Give this an A+++
Easy to use and to control. Very sensitive so you need to stay alert.
Very good upgrade I recommend it.
Great for those longer rides.
I bought the twist throttle preinstalled from voro, and it works great. It's easier for those long stretch rides where your finger would get tired with a trigger throttle. It's not as great for stop and go riding as the touring yanks a little (torque) when initially accelerating even with the soft accelerate on in the P-settings menu. When the scooter jerks forward, your hand will instinctively twist the throttle as you tighten your grip. This is hard to control when navigating around pedestrian traffic or on a sidewalk. The thumb or standard trigger throttle is better for those types of riding. Twist throttle is better for bike paths or street riding.
Works as advertised and comes pre-installed
This scooter rides unbelievably. Very smooth. The position of the throttle is in a great place. Packaging was very sturdy as well. Give this an A+++
Easy to use and to control. Very sensitive so you need to stay alert.
Very good upgrade I recommend it.
Great for those longer rides.
I bought the twist throttle preinstalled from voro, and it works great. It's easier for those long stretch rides where your finger would get tired with a trigger throttle. It's not as great for stop and go riding as the touring yanks a little (torque) when initially accelerating even with the soft accelerate on in the P-settings menu. When the scooter jerks forward, your hand will instinctively twist the throttle as you tighten your grip. This is hard to control when navigating around pedestrian traffic or on a sidewalk. The thumb or standard trigger throttle is better for those types of riding. Twist throttle is better for bike paths or street riding.
