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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
Easy inexpensive and complete
Excellent in every way
Hello David,
We're glad to hear that you're making good use of that tool kit. Feel free to let us know if you need any advice or have any questions. We're always here to help!
just got back home from Florida [too bad we couldn't connect in time for delivery at the FL hotel] therefor had no time to use the tool kit yet.
I took the emove all over Merritt Island from Kennedy Space Center to all the nature paths and hikes that did not restrict mechanized moving devices.
Order placed in minutes and dispatched within hours abs arrived two days later. Brilliant.
Everything I need to maintain my ride
Easy inexpensive and complete
Excellent in every way
Hello David,
We're glad to hear that you're making good use of that tool kit. Feel free to let us know if you need any advice or have any questions. We're always here to help!
just got back home from Florida [too bad we couldn't connect in time for delivery at the FL hotel] therefor had no time to use the tool kit yet.
I took the emove all over Merritt Island from Kennedy Space Center to all the nature paths and hikes that did not restrict mechanized moving devices.
Order placed in minutes and dispatched within hours abs arrived two days later. Brilliant.
Everything I need to maintain my ride
