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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Exactly as you would expect and replaces the old fender
J
John Massoud
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M
Michael Buttaccio
Came quickly and was easy to install. I just watched the video on how to install the rear fender from voro motors on YouTube, it really can't get any easier
c
christopher JIMENEZ
Rear fender replace my
Voro always comes thru with spare parts.
J
Jerry Martinez
Superb product
I use my emove cruiser to go from work to home which is a 25 mile round trip. No issues and performs exactly as I expected. I use the YouTube tutorials to learn about my P settings and used it to replace my rear fender which got cracked. Very easy to follow and used it to build up my confidence in maintaining my scooter. Good job Voromotors!!!
J
Joseph Wilson
Bought a replacement fender
Fast shipping, fit just as it should
K
KEN PERRON
GREAT PURCHASE
i BOUGHT 2 EMOVE CRUISERS THEY ARE AWESOME SO MUCH FUN AND THEY LAST SO LONG AND GO REALLY FAST IM SO HAPPY WITH THEM THEY ARE EXACLY AS GOOG AS THEY SAY DONT WAIT START HAVING FUN I WEIGHT 220 POUNDS AND THEY GO SUPERFAST EVEN WITH ME ON THEM
L
Luis Martinez
Rear Fender for the EMOVE Cruiser Electric Scooter
Hi Luis,
Thank you for the positive review for the rear fender of the EMOVE Cruiser.
We do hope you are enjoying your scooter without issue, but if you do ever have any questions or concerns, please feel free to reach out to us via phone or email. We are always happy to help.
S
Sedly B.
Great service for correcting a
Great service for correcting a damage part sent to me for the first order.
