All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
I just got off the live chat after speaking with one of the good people there and I just wanted to say how helpfull this person was although he couldn't tell me as much as I need to know i give him
10 / 10 for his patience and support for what he did know and was able to help with ... thank you voro motors ..
Thank you so much for your kind words and thoughtful feedback!
We’re really glad to hear that our team member was able to assist you and provide a supportive experience, even if we couldn’t answer everything right away. Your 10/10 rating for patience and support truly means a lot to us!
If there’s anything else you need or if we can help clarify anything further, please don’t hesitate to reach out. We’re always here for you.
Thank you for choosing Voro Motors!
O
Oscar yepez
I am so happy
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Anthony Rivera
Jesus christ of Nazareth is KING
Amazing words can't explain it. Wow! Fast shipping and awesome communication.