Arrive on time and everyone likes it
This is by far the best PEV I've ever had the pleasure of riding, fast, long range, lightweight, and looks sick! When the package first arrived though and I unboxed it, I noticed the back tire had a small bulge in it which made the ride extremely bumpy. I was able to fix it by deflating the tire and tucking it more into the rim. Also, the disk for the disk brakes was rubbing on the brake but but with a few small adjustments with some of the screws the sound went away completely and now rides smooth with no issues! All in all, Amazing seated electric scooter!
The Roadrunner was a great little machine and I can see that they are constantly improving.
I decided to try it as a substitute for a bicycle because I have heart issues. But ultimately it was still difficult for me to get out much due to my health and decided to return it, absolutely nothing to do with the product itself but purely personal health. Due to my health I just couldn’t justify tying up the money in it when I couldn’t ride it much, if I had better income I would’ve kept it.
Technically I was outside the return requirements and they could have been petty like a lot of companies and tell me to kick rocks but VoroMotors worked with me and accepted the return!
Even before the return, their customer service was outstanding with shipping updates or questions and actual real people reached out to me.
Also had a chance to interact with the CEO/owner of VM (Melvin) via Facebook in a group and he has the same energy, polite and helpful.
Highly recommend VoroMotors for anyone interested in a E-scooter!
Sent with everything intact. Quick shipping. Great escooter. Overall 10 /10