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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
Really love the fingerprint option. Makes it easy and fast to lock/unlock. The only problem I had was it sometimes takes multiple tried for it to recognize my fingerprint. It's like I have to make sure my finger is positioned just right. But once you figure that out it, it only takes two or three tries before it unlocks.
Really love the fingerprint option. Makes it easy and fast to lock/unlock. The only problem I had was it sometimes takes multiple tried for it to recognize my fingerprint. It's like I have to make sure my finger is positioned just right. But once you figure that out it, it only takes two or three tries before it unlocks.
