Vroomie Manual

Vroomie Electric Scooter Troubleshooting Guide

Setup, tire pressure and the fixes for the two things that most often go wrong on a new Vroomie. If your scooter will not move out of the box, start with the first item below: it is almost always the handlebar connector.

Download the updated Vroomie user manual (PDF)

After you open the box, make sure the connector is plugged in

The clip starts at the connector step, 23 seconds in.

Updated manual instructions on how to install the connector

Assembly steps from the Vroomie manual, with step two highlighted: install the handlebars with the pipe and connect the connectors found on the handlebar and stem together

Tire pressure and important notes about tire maintenance
  1. Make sure you inflate the tires to 35 psi.
  2. Tires are not covered under warranty, but you can always buy replacement tires.
Questions about warranty and exchanges?
  1. Reach out to our support team at support@voromotors.com.
  2. Give us a call at 323-922-3329.
  3. Use the live chat on the website.

This model is designed as an entry-level, budget-friendly scooter intended primarily for short, last-mile transportation rather than long-term or heavy daily use. It’s a great option if you’re looking for something simple and affordable, but it’s not positioned as a full adult performance scooter.

The warranty coverage for this model is 6 months from the date of purchase and applies to the battery only.

If you ever need service, we can help connect you with a nearby repair partner. That said, because of the price point and design of this product, repairs can sometimes approach the cost of replacement. For that reason, many customers choose to simply replace the scooter rather than repair it if a major issue comes up down the road.

If long-term durability, broader warranty coverage, or heavier usage is important to you, we’d be happy to recommend a more robust model that better fits those needs.

How do I get support?

Reach out to support@voromotors.com. You will get a response within 24 hours during business hours.

Phone: 323-922-3329

Scooter is not moving

This is highly likely due to the connector from the head tube to the stem not being plugged in. Watch this video, from the 0:23 mark.

Once the cable is plugged in, the scooter will work normally.

Missing screws?

Check the additional packet that was included in the box. The packet comes with additional screws with your scooter.

Need more assistance from a real person?

Just reach out to our support team and we are more than happy to help.