All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
I ordered the parts on a Monday morning, by 2pm that day I was sent an email stating the parts were in the mail. Wednesday 2 days later I received the parts and installed them. I had a issue with one of the parts and emailed Voro at 4pm, they responded to the email that same day before 5 and resolved the issue (my error). Perfect Transaction!!
S
Steve Wiser
Half Fender for Emove Cruiser
Very easy to install, works and looks great!
J
Jose Sanchez
Nice look,create new for rear
Y
Yohann Soussan
It does the job in any situation snowy road or rain
It’s really a nice fender light and Unnoticeable and mainly it does the job in all condition . I have to admit voro motore has great customer service
Hi Yohann,
Thank you for your review and for your feedback about the half fender! The half fender was actually designed based off of feedback from our customers. We are happy to hear that you like it!
Please do not hesitate to reach out with any questions you may have, we will be happy to help.
G
Gunnar H.
Works as intended
Voro sent this to me for free months after I bought my scooter. I was impressed at the time for that kind of commitment to there customers. Hopefully they redesign the rear fender because my rear fender has broken twice just from hitting small bumps in the road. I removed the rear fender for this reason and ride without one now.
T
Tu T.
Fender bolts onto the scooter
Fender bolts onto the scooter easily and feels solid. It's definitely made of a durable plastic material.
J
Jonathan D.
My scooter arrived with the
My scooter arrived with the half fender broken from the shipping, then they sent me a brand new one for free and it works great. A bit off centered but does its job well.
M
Malcolm S.
Unbelievably Good Service
When I ordered this I also ordered another wrong part. There online chat option answered me within seconds and had the order canceled and my money credited back within minutes. The next day I even got a phone call from them to make sure it was sorted. My new goto shop for all my parts.
And I live in New Zealand :u1F1F3::u1F1FF:
PS the cruiser is the best scooter I have ever had.
N
Nathanal Lobato
Shipping and location
Paid twice for express/priority shipping and both times my order arrived much later then the expected date. Customer service refunded one shipping cost but wouldn't do anything about the second time. If you're not located near one of their very few locations, good luck getting any real help. Only reason it's not one star is because the scooter is good for the most part. Locking pin can be very faulty but as long as you teach yourself how to maintain your ride, it should work for awhile.