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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Voro shipped my fast charger order quickly and packaged it securely. The charger does what it says; it charges my Emove Cruiser significantly faster than the original charger. Do note that this charger is much larger than the original, for obvious reasons, and utilizes a fan to keep the unit cool. The fan is fairly loud but shuts off automatically after the battery reaches full capacity. The unit appears to be much better quality than the original charger and hopefully it will last longer; I purchased the fast charger after my original charger died.
I definitely recommend the fast charger for anyone that owns the Emove Cruiser.
C
Cole Gibson
JUST WOW
Well I can say it does his job quicker than I could even think honestly and drove 19 miles plugged it in 3 hours later it was proof practically already charged 🤯
L
Liliana Mora-Chen
52V 5A VM Electric Scooter Fast Charger
C
Colin Blakely
Great upgrade
I have been trying to go in long trips and cut down on charging times. This charger is big but it has a fan so it won’t get hot and it charges the scooter in sub 5 hrs.
Y
Yehoash Orange
52V 5A VM Electric Scooter Fast Charger
G
Gabriel Pampo
Fast charger
It's a must have...fast charger is more convenient cut the time in half.
