All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 2-4 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. No spare parts & accessories can be returned after purchase unless damaged during shipping. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
I have two E-scooters. The eMove Cruiser and the Dualtron City. Both are fantastic scooters. But the eMove Cruiser is loaded with lots of great bells and whistles-one of which is the bright headlight that has a switch on the handlebar. As secondary lights, the eMove Cruiser also has lights under and in the deck. My cat ran in front of me and I had a slight collision which broke my headlamp/horn. I online “chatted” with Voro Motors and they located the Exact replacement headlamp. The price was fantastic and the ease of installation was amazing!
Customer service at Voro Motors is always top notch and easy to work with. My Cruiser is definitely my favorite scooter.
K
Kelly Phelps
Front headlight replacement
It was very easy to change out and the new one is much brighter
W
Willie Seabrooks
Front Headlight for Emove Cruiser + Touring
J
Jose Rivera
Headlights
The headlight is working fine
G
Glen MacDonald
Headlight works great
Thanks for replacing (free of charge) the damaged headlight that came with the scooter. Much appreciated!
M
Michael Lucifer Bond
Great people and great service 😊
Anytime I had a problem I called or message them and they dealt with it right away and helped me out until my situation was finalized and I was happy thank you very much I appreciate everything that they do for me.
B
Bruce R.
Got my Emove Touring and
Got my Emove Touring and noticed the front headlight housing was cracked. Contacted Customer Service, they responded within an hour and immediately sent out a new replacement which was super easy to install using their easy to follow directions. Great Customer Service!
A
Amber D.
Replacement light
I like the fact. My replacement came quick..
s
steve ambrose
Works great, easy replacement.
Price seems a bit on the high side, but can't complain about how it works.