Commonly Asked Questions
Customer Reviews
Based on 6 reviews
50%
(3)
17%
(1)
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33%
(2)
E
500W/350W Motor for Roadrunner
R
Super happy with customer support and they actually call back when they say they will.
L
The rear engine got replaced and works perfect - the battery last like no other I tried
D
I replaced both motors with the proper wattage as replacements for my original wheels due to bad road conditions. For starters I noticed performance wasn't exactly the same as the OG motors but it still good enough. When engaging dual motor I noticed it's not as Torque / peppy as before and does take slightly longer to reacher top speed which is not too far off but noticeable drop from (35 - 32 mph ). Could be because I installed Year round / winter tires but it's honestly still good notheless. BIG NOTE IF REPLACING TUBLESS TIRES: Please please please buy Tire Sealant & rotate deflated tire on rim because they WILL NOT inflate if not evenly properly disdistributed. USE "Electric Air pump" & "Angled Tire Valve replacement" to inflate tires because regular bike pump WONT WORK. 42 PSI ok. Also BIG Thank you to the Voro Support team for error correction on orders 💯💯💯
Hi D.S.,
Thank you for sharing your experience with the motor replacement for your Roadrunner! We’re glad to hear that you’re still enjoying the performance despite the minor differences. Your tips on installing tubeless tires and the need for proper inflation are incredibly helpful for other customers, and we appreciate you passing on that knowledge.
We’re also thrilled that our support team could assist you with your orders. If you have any more questions or need further assistance, feel free to reach out. We're always here to help!
Best,
The VoroMotors Team
N
Didnt end up needing so now i have a 150 dollar paperweight
Hi Nathan,
Thank you for your feedback, we’re sorry to hear that the motor didn’t end up being needed. We completely understand how frustrating it can be to purchase a part and later find it's not necessary.
While our return policy does have some restrictions on used or installed items, If the motor is unused and still in original condition, you may still resell it through different community or support channels.
b
they got my full amount of payment but they telling me its out of stock which is not right cuz the policy says if out of stock they not gonna take any payment but they did. and no one can help me they look like they telling me to get restock wow waiting for nothing and no refund on original payment damn lies. im not gonna buy here anymore l!
We're truly sorry to hear about your recent experience and we appreciate you bringing this to our attention.
We understand how frustrating it is to be charged for an item that turns out to be out of stock, and we apologize for any confusion caused. While our policy is to avoid processing payments for out-of-stock items, there are rare cases where system delays or inventory sync issues can lead to a charge being completed before stock updates.
Please know that this was not intentional, and we're not here to mislead you in any way. Our team would never want you waiting without answers or options. If you haven’t already received a refund or resolution, please contact us directly at +1 323-922-3329 or send an email to support@voromotors.com, and we’ll make sure to resolve this as quickly as possible.
UPDATE: Order has been cancelled and refunded.