Okay i have been using the orca for about 2 months and finally feel like I can give it a review.
You can get close to 30 miles a charge.
Suspension is great on the crappie streets of LA.
Breaks are good for quick stopping.
Reasonable weight to carry up stairs.
Can take on the subway
Gear 3 up to 17/18 mph.
BEING ABLE TO SIT DOWN main reason i bought this model.
Email and phone support is legit.
They honestly try to help you.
They resell this unit and do not make it so its not them but it is good scooter for what it is.
Put 400+ kilometers 6miles a day 5 to 6 days a week.
False top speed. Controller is set wrong. Its at 100% which makes the display show 37kph. In fact gps and radar show top speed is 17/19 (fully charged) or 25kph but the LCD shows 37kph. I set it to 75% (i think this device is software limited at factory or has an under powered controller) and it shows true speed correctly. When im at 48v it shows 25kph or16mph. 54 volts 27 to 28 kph 18/19mph. Ordered a tire got a DYU tire not the OEM (orca) tire I wanted made by Chao. Still haven't got the inner tube. (ORDERED TIRE AND TUBE FROM ALI EXPRESS AND GOT OEM TIRE FROM MARKET 20 DOLLARS CHEAPER AND IN 1 WEEK. 1 MONTH LATER STILL DONT HAVE THE INNTUBE FROM VORO.)
Mud guards are breaking after 400 kilometers.
Verdict- 4 stars good for daily commute. Order spare parts early it takes time.