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Setup & Maintenance Guides

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How to Get Support From Us (The Fastest Way)

  1. Take a video showcasing the key issue faced
  2. Send it to support@voromotors.com
  3. Our technical team will be evaluating and assisting you with your issue faced within 24-48 hours

In your email and video, try to be as descriptive as possible to prevent unnecessary back and forth communication and to help our team be more precise when diagnosing the issue for you.

For example, if you are hearing a weird sound coming out of the tires, the video should consist of the "sound" that is being experienced. In your email, you should also include your order ID (Eg. #VORO1111) and modelso that we can acquire details of your order as quickly as possible.

Our technical team normally responds within 24-48 hours, excluding weekends. We do try our best to assist you in every way possible and seek your kind understanding on this.

Can't Find What You're Looking For?

Still not sure what you're looking for or where to go? No problem! We can guide you through it with one of our many customer support options. We're here for you pre-purchase, post-purchase, and for the long run!