Important to note: Shipping time stated is only an estimate and there might be unexpected delays caused by uncontrollable factors, such as bad weather, natural disasters, and accidents. VORO will make every effort to process and ship out orders within the stated time frame. Once we hand the package over to UPS/USPS/DHL/FedEx - When a shipment left our facility, we will not be able to control the shipping transit speed of the delivery.
Therefore, we seek your kind understanding that we cannot not be held liable for shipping delays or any other forms of delays caused by the courier services.
All applicable and exact shipping fees (excluding any custom duties if it applies) will be shown upon checkout before payment.
Every electric scooter order will go through an in-house quality inspection before shipment. This is a process we pride ourselves with, and the reason why our customers trust the quality of the products we stand behind. We have a team of full time quality inspectors in our office here at Los Angeles with their job scope is only quality inspecting the scooters. A single electric scooter order requires around 30 minutes to unbox > inspect > package it back into the box. Due to us inspecting every scooter that goes out before shipment, that means your scooter order will need 1 to 2 days processing time before shipment. We do not just pull the box, paste a shipping label to prepare it for shipment.