Truly amazing scooter! Voro Motors are top notch, fast, smooth and efficient process keep you in the loop the entire buying process with excellent communication, videos and emails.
I purchased my Fiido Q1S with suspension from Voro and absolutely love it! It’s my main transportation to and from work. Absolutely love it! I’m 5’2” and my Hubby is 6ft and it’s very comfortable. it’s great because of the weight limit too because we are not tiny people. Bummed that Voro no longer carry's them because we want to buy a 2nd one. I now have to order directly from Fiido. I’ve had it for two years.
The last two instances have been nothing but stressful as my 15 year old son drives his Cruiser everywhere. However, the team at VORO always responded within a timely manner. There techs have consistently answered all my questions and their customer service is always great. Every product has been matched perfectly and when needed they’ve even done video calls to assist me in troubleshooting. Great Team!
Aloha 🤙🏽🤙🏽👌🏼
Crazy fast 300 miles no issues battery little disappointing 34 miles going over 50 but she rips fr great purchase!
Even though the 48V Controller was no problem and everything plugged in perfectly. The only problem is that the 500W Hub Motor (Rear) for my Roadrunner V2 is going through issues and making noises that concern me. So I had wrote an email to be able to ask for a replacement based on the fact that I still have a warranty valid.
I had a few none issues after watching the video. It would be nice to have a battery charging indicator but besides that having a blast scooting around with my kids and their scooters.
This web site is a scam. I received a defective scooter. When you call for service it's always a recording followed by a prompt to leave a voice mail. When they call back they make it sound as of you've never contacted them rest assured I've filed a complaint with my credit card vendor. My suggestion is do not buy anything from these folks. There is no support, none. Stay away as far as you can.
Ordered 2 tires and only received 1 they took 2 weeks and 4 days to ship me 1 tire just keep that in mind
I ordered and paid for a self selling tire. They sent me a standard tire. Contacted them and they sent me the correct tire. Although my scooter was almost down for 2 weeks, they did make it right.
This is my first E-moto! Absolutely love it! So glad I went with E Ride Pro SS vs other options on the market!! I have had an absolute blast riding this bike! VORO MOTORS rocks!! Super fast shipping and excellent communication!
Very good support team. Love to order more stuff from you. Will tell friends about your items and service. Thank you kindly. Mike Medeiros
Order replacement battery for EMOVE touring off your website. Battery came in fairly quick. Installed and it was a perfect fit. My scooter is back on the road and running smoothly. Ty Voro Motors...
800 miles and the front hub motor has 10 % and makes a crazy noise win you first take off it jumps like it’s going to go backwards. The front motor just don’t do anything win it’s in 2 wheel drive .the customer service team is a joke it took 15 day when I ordered a replacement tire after I canceled the order 5 xs to get her I talked to 5 different people they wouldn’t cancel my order do note but a scooter from them wolf king gt is junky vora motor I’m very disappointed wolf king gt is junky
I think the replacement tire for my emove cruiser is better than the one the scooter initially shipped with. Much nicer tire and self healing Gel inside. Totally satisfied with this replacement tire.
How do I go about returning the scooter? I saved the box . Moot it as a gift for my wife and she doesn’t like it
I ordered a specific tire. Email them to make absolutely sure that they knew which tire to send even though it was the one I picked out. They still sent the wrong thing. However.
They did make it right by sending the correct tire. The downside was it took 3 weeks to fix my scooter. I ended up buying another skirt to get back-and-forth to work one.
Voro is a good source for replacement parts but scooter problem resolution needs improvement and a little transparency. Voro products are good.
Shipping was super easy to Miami. Only issue would be a tutorial video to help with the install as some might not have access to a service center as easily.