All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
Fancy doing grubhub or UberEats with your long range EMOVE Cruiser electric scooter? Or you just want to store your camera equipments for the long sightseeing journey? We got you!
We believe in providing you with the best support available. Need some help installing some new parts or conducting maintenance? Check out our FAQ on each scooter model. You can also choose to chat with us live, email us, or call us.
Wherever you are located, we will do our best to find a way to ship your scooter, accessories, and spare parts to you. Read more about our shipping policies.
We understand that sometimes it is a pain to conduct repairs and maintenance on your own. This is why many of our riders choose to let us help them insetad. Find out more about our repair and maintenance services.
My wife and I ordered 2 units as our first e-scoots. Both arrived in good form after a long ship to Ohio (well packaged). The idea was to use these on our large network of bike paths to go town hopping- and they are extremely perfect for that. I weigh about 240lbs (6’2”) and the eMove Cruiser has tackled every hill our Metroparks can throw at it. The longest day we have had was around 40 miles and we still had approx 1/3 battery left so the 60m target is spot on if you cruise around 15-17mph and opt to take the battery all the way down (we do not).
Pros: adjustable bar height, range, speed (yeah it is no demon, but 15-20mph is plenty for paths and there is still more room in the speed department if you need it), comfortable (large deck, suspension).
Cons: small stem wobble (corrected mostly by replacing the hinge bolt at the attachment point (a weakness others have pointed out), grips need replaced for locking ones that will not rotate on you
I plan on adding a WKGT to the stable, but I do not see it entirely replacing the Cruiser. The thing is just so fun to ride and you never feel like you are really on the edge of disaster. It is not for jumping, stunting, off-road, or drag racing but if you want to get out there and explore/commute I think, in my opinion, you cannot do better for the money (especially if you are larger and want that 330lb weight capacity.
I modified this to fit a different scooter, and works great, well built, heavy duty. The case is a bit small for my needs, but this gives me a flat platform to mount a different storage box. I looked around and this is the best I could find.
Cruiser is very fun and can’t wait try the wig king gf
Had a faulty scooter return it upon arrival
Loving my Emove Cruiser! Great service from the employees at Voro Motors, won’t buy anywhere else!
My wife and I ordered 2 units as our first e-scoots. Both arrived in good form after a long ship to Ohio (well packaged). The idea was to use these on our large network of bike paths to go town hopping- and they are extremely perfect for that. I weigh about 240lbs (6’2”) and the eMove Cruiser has tackled every hill our Metroparks can throw at it. The longest day we have had was around 40 miles and we still had approx 1/3 battery left so the 60m target is spot on if you cruise around 15-17mph and opt to take the battery all the way down (we do not).
Pros: adjustable bar height, range, speed (yeah it is no demon, but 15-20mph is plenty for paths and there is still more room in the speed department if you need it), comfortable (large deck, suspension).
Cons: small stem wobble (corrected mostly by replacing the hinge bolt at the attachment point (a weakness others have pointed out), grips need replaced for locking ones that will not rotate on you
I plan on adding a WKGT to the stable, but I do not see it entirely replacing the Cruiser. The thing is just so fun to ride and you never feel like you are really on the edge of disaster. It is not for jumping, stunting, off-road, or drag racing but if you want to get out there and explore/commute I think, in my opinion, you cannot do better for the money (especially if you are larger and want that 330lb weight capacity.
I modified this to fit a different scooter, and works great, well built, heavy duty. The case is a bit small for my needs, but this gives me a flat platform to mount a different storage box. I looked around and this is the best I could find.
Cruiser is very fun and can’t wait try the wig king gf
Had a faulty scooter return it upon arrival
Loving my Emove Cruiser! Great service from the employees at Voro Motors, won’t buy anywhere else!